Shipping & Handling

We aim to provide you with the best shipping options, no matter where you live. Every day, we serve hundreds of customers around the world, ensuring that we always provide you with the highest level of response.

The time frame for order delivery is divided into two parts:

Processing time: order confirmation, quality check, packaging. All orders will be sent to the Fulfillment Center for shipment within 48 hours of placing the order. Distribution centers and postal service companies process orders, which take an additional 3-5 days.
Transit time: This refers to the time it takes for goods to be transported from our fulfillment center to their destination. International deliveries usually take 10-20 working days to reach their destination, but can sometimes take longer.

Note For Taxes:
For most countries, our customers do not need to pay import fees, duties, or VAT(Valued Additional Tax). However, some limited countries (especially some European countries such as Germany, Italy, the UK, Canada, etc.) may need to pay duties or VAT according to your countries' levying rules.
If you have any further questions, please contact our customer services at: sale@genrr.com